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TransGo is a translation assistance tool developed by Shoman Tech Co., Ltd. It is used within Shoman Travel’s tours, chartered trips, and related itinerary workflows to support real-time communication and information understanding in multilingual settings.

Shoman Travel operates services such as GoChina, GoJapan, GoKorea, and GoThailand. Depending on the itinerary or group service needs, TransGo may provide translation assistance within the relevant LINE groups.

This service is available only in LINE groups created or managed by Shoman Travel. Members typically include Shoman Travel staff, partner drivers/guides, and customers participating in the itinerary. TransGo is provided solely as a communication aid before and during the trip, and must not be used independently or for purposes unrelated to the service.

Translations are generated automatically based on language context to assist understanding and communication. However, due to context, phrasing, or language differences, the output may not fully reflect the original intent.

Itinerary content and primary service arrangements are typically planned and confirmed by our staff before the group is created. Translation assistance in the group is mainly for real-time communication, ad-hoc coordination, and mutual understanding during the trip. For any confirmation or adjustments, please consult Shoman Travel staff to keep information clear and consistent.

Translation-related conversation content is retained only for the duration of the trip and operational needs, and is automatically removed within a reasonable period after the itinerary or group service ends. It will not be used for analysis, marketing, or other non-essential purposes.

The service may be temporarily interrupted or behave abnormally due to network conditions, third-party platforms, system maintenance, or other force majeure events. Shoman Tech Co., Ltd. and Shoman Travel reserve the right to adjust, suspend, or terminate this translation assistance service at any time.